Shipping & Returns
Shipping Policy
[If you ship physical gold/silver to customers, describe the process here — e.g., insured courier, delivery timelines, tracking, packaging security. If transactions are in-person/at your store only, mention that instead.]
- Delivery Method: [Insured courier / In-person pickup / etc.]
- Delivery Timeline: [X–Y business days]
- Insurance: All shipments are insured for the full declared value during transit.
- Tracking: A tracking number will be shared once your order is dispatched.
Returns & Buyback Policy
[Yahan apna actual policy batao — e.g.:]
- Items can be returned within [X days] if purity/authenticity concerns are found, subject to inspection.
- Buyback rates for gold/silver sold back to GTC are based on the prevailing market rate at the time of return, minus applicable making charges (if any).
- Custom or altered items may not be eligible for return.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within [X hours/days] with photos of the item for verification and resolution.